If You’re Not Working to Get Better …

Anytime I train professionals in leadership, I will always get a handful of questions during the course that start something like this: “What do you do if your team leader is not …” or “What do you do if you manager is not …” The dot-dot-dot...

Working with Challenging People (Part 2)

Recall the questions we are addressing in challenging situations or tough negotiations: – What is the person’s position or belief? – Why are they taking that position? – How can I connect with or engage them to move them from that position?...

Working with Challenging People (Part 1)

In the last month, I’ve taught a couple leadership classes, one on leading with cultural competence and the other on general leadership with a focus on influence and business acumen. One topic that came up in both classes – and typically comes up in any...

Is Leadership Training Effective?

A colleague recently sent me the following Forbes on-line article … “The #1 Reason Leadership Development Fails” (here’s the Link). It’s a short article and a quick read. The gist of the article is that the reason leadership development fails...

Emotional Upsets

I was listening to a radio talk show recently, and the host/leader and his team were reminiscing about the early days of the show and some of their struggles. One of the team members brought up an incident where several years earlier the host asked the team member to...